FAQ

Yes, you can if you ensure that the bag is safely secured and tied up or taped.

 Preferably with packaging or similar.

Yes, you can send your suitcase but please ensure that it is safely secured and wrapped up.

The maximum weight for the messenger service delivery is 30kg.

If a driver disputes the weight of a parcel, please forward pictures of your parcel and a picture of the parcel on the scales to show the weight to the customer services team.

For all claims kindly send the customer service team all the order information as soon as possible.

For all claims kindly send the customer service team all the order details and any evidence to support your claim as soon as possible.

For all cancellations and refunds please customer service team with all the order details as soon as possible.

Kindly contact the customer service team.

Kindly track your order on the mobile apps, orders history page. Also you can contact our support teams - admin@makanmessenger.com

Track order location status on our mobile apps, customer order history. 

Contact us: helpdesk@makanmessenger.com